Shipping policy
VIRAL PASAL TRADING – Delivery Policy
Thank you for shopping at VIRAL PASAL TRADING. We want to ensure your high-value tech products arrive quickly and securely. Below are the terms and conditions that constitute our Delivery Policy.
1. Delivery Processing Times
-
All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
-
You will receive another notification when your order has been confirmed.
-
Note: If we experience a high volume of orders or require additional security verification for high-value purchases (such as checking matching billing and delivery details), processing may take up to an additional 24 hours.
2. Delivery Rates & Estimates
|
Shipping Method |
Estimated Delivery Time |
Delivery Cost |
|---|---|---|
|
Standard Delivery |
1–2 Business Days |
Free delivery within 20 km from our store |
|
Express / In-City Delivery |
Same Day or Next Business Day |
Free delivery within 20 km from our store |
|
In-Store Pickup |
Ready within 2–4 hours |
FREE |
3. In-Store Pickup
You can skip shipping fees and wait times by choosing local in-store pickup at our physical storefront.
-
After placing your order and selecting In-Store Pickup, your order will typically be prepared and ready for collection within 2 to 4 hours.
-
We will send you an email or WhatsApp notification when your order is ready.
-
What to bring for pickup: To prevent unauthorized pickups, please bring your Order Confirmation Email/Receipt and a valid government-issued photo ID matching the name on the order.
4. Contact Information
If you have any questions regarding the transit of your order or need to request a change of delivery address before shipment, please contact us:
-
Email: viralpasaltrading@gmail.com
-
WhatsApp / Phone: +974 5128 6889 , +974 3390 3774
-
Store Address for Pickups: Asian Town, Plaza Mall, Shop No. 112, Doha, Qatar